GAME MASTER NETWORK CO., LIMITED ("we", "our", "us", or "Game Master") is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in connection with your use of our website, mobile applications, and services, in accordance with applicable data protection laws. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Scope of this Privacy Policy This Privacy Policy applies to all personal data collected through Game Master's website, mobile applications, and any other services provided by us (collectively, "Services"). It explains how we handle personal data, the purposes for collection, and how we use, store, and protect the information. This policy does not govern external websites or services that are not operated or controlled by us.
2. Purposes and Uses of Data Collection You are not required to provide personal data to browse our website. However, when you register for our services, participate in our promotions, or interact with our content, we may collect personal data to enhance your experience and provide you with the requested services. Refusal to provide certain personal data may limit your ability to access some services.
Your personal data may be used for the following purposes:
Service Provision: To provide, personalize, and improve our services. Customer Support: To address inquiries, complaints, and technical support requests. Marketing and Promotions: To send you promotional content and special offers related to our services or those of our partners (see "Direct Marketing"). Fraud Prevention: To prevent and investigate fraud or security breaches. Legal Compliance: To comply with applicable laws, regulations, and legal processes. Analytics & Research: To conduct market analyses, performance reports, and behavioral research to improve our services.
3. Categories of Personal Data Collected We may collect the following categories of personal data, which include but are not limited to:
Identity Data: Name, gender, date of birth, identification details. Contact Data: Email address, phone number, residential, postal, and billing addresses. Account Data: Usernames, passwords, transaction history, and account details. Financial Data: Credit card details, payment transaction data. Technical Data: IP address, browser type, device model, operating system, time zone, and browsing behavior. Location Data: Geolocation data based on IP addresses or mobile app usage. Marketing and Communications Data: Preferences for receiving marketing communications from us and your communication preferences.
4. Legal Bases for Processing We will process your personal data based on the following legal grounds:
Consent: When you have explicitly consented to the processing of your personal data (e.g., for marketing purposes). Contractual Necessity: When processing your personal data is necessary to fulfill a contract (e.g., providing services you have requested). Legal Obligation: When we are legally required to process your personal data (e.g., for tax or regulatory compliance). Legitimate Interests: When processing is necessary for our legitimate business interests, and your rights do not override those interests (e.g., fraud prevention, service improvement).
5. Confidentiality, Disclosure, and Security of Data We take appropriate technical and organizational measures to secure your personal data and prevent unauthorized access, use, or disclosure. However, no security system can guarantee complete safety. We may disclose personal data under the following circumstances:
To Service Providers: Third-party providers who assist us in delivering services (e.g., payment processors, cloud storage services) and who are bound by confidentiality agreements. To Business Partners: With your consent, we may share data with business partners for joint promotions or other services. To Authorities: We may disclose personal data to regulatory authorities, courts, or law enforcement agencies when required by law or for legal proceedings. In Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners or successors.
6. International Data Transfers We may transfer your personal data to servers located outside your country of residence, including to countries that may not have the same level of data protection. In such cases, we will ensure that appropriate safeguards (e.g., standard contractual clauses) are in place to protect your personal data.
7. Retention of Personal Data We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. We will securely delete or anonymize your personal data when it is no longer needed, unless longer retention is required by law.
Factors determining retention periods may include:
The nature of the data and its sensitivity. Legal obligations requiring data retention. The risk of harm from unauthorized use or disclosure of the data.
8. Direct Marketing If you have provided us with your personal data, we may use it to send you marketing communications related to our services, promotions, or products, as well as those of our partners. These communications may be delivered via email, SMS, push notifications, or social media.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in the messages or contacting our customer support team.
9. Cookies and Tracking Technologies We use cookies and similar tracking technologies to improve the functionality of our website, enhance your experience, and gather usage statistics. Cookies help remember your preferences and enable features such as personalized content. You can manage or disable cookies through your browser settings, but doing so may affect your experience on our website.
10. Your Rights Depending on the laws applicable to your location, you may have the following rights concerning your personal data:
Right to Access: You can request access to the personal data we hold about you. Right to Rectification: You can request correction of inaccurate or incomplete personal data. Right to Erasure: You can request the deletion of your personal data under certain conditions. Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances. Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider. Right to Object: You can object to the processing of your personal data for direct marketing purposes. To exercise any of these rights, please contact us at [[email protected]],The costs associated with exercising these rights shall be borne by you.
11. Account Deletion and Data Removal If you wish to delete your account or request the removal of your personal data, you can do so by accessing your account settings or contacting our customer support team. We may require additional verification to ensure the security of your request. Please note that certain data may be retained for legal or regulatory purposes.
12. Third-Party Links and Services Our website and services may contain links to third-party websites, products, or services. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal data.
13. Data Transfers to Third Countries If we need to transfer your personal data to a third country outside of your jurisdiction, we will ensure that such transfers comply with applicable data protection laws, including implementing appropriate safeguards such as standard contractual clauses or obtaining your consent.
14. Children's Privacy Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately.
15. Privacy Policy Updates We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes to this policy by posting the updated policy on our website or through other communication channels. Your continued use of our services after the update indicates your acceptance of the revised policy.
16. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [[email protected]]